Tag Archives: elevators
An alternative option should be provided immediately when an accessible element is not available. A governmental entity must make its programs or services, and a public accommodation must make its goods, services, facilities, privileges, advantages, or accommodations, available through alternative methods such as (1) providing curb service or home delivery; (2) retrieving merchandise from inaccessible shelves or racks; and (3) relocating activities to accessible locations.
My frustration is not that elevators break. I understand that things happen. My frustration is that there seems to never, ever be an adequate solution or alternative offered to those of us who cannot take the stairs if an elevator is broken. So, what do we do? Just deal with it?